Privacy Notice for The Calm Coach

Last Updated: November 2024

At The Calm Coach, we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and share information about you when you visit our website and engage with our services.

1. Who We Are

The Calm Coach is a coaching service dedicated to providing support, guidance, and resources to help individuals achieve their personal and professional goals.

2. Information We Collect

We may collect and process the following data about you:

- Personal Information: Name, email address, phone number, and any other information you voluntarily provide to us when you sign up for our services or contact us.

- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

- Cookies: We use cookies to enhance your experience on our website. You can learn more about how we use cookies in our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

- To provide, maintain, and improve our services.

- To communicate with you, including responding to your inquiries.

- To send you marketing communications, if you have opted in to receive them.

- To understand how our website is being used and to improve user experience.

4. Legal Basis for Processing Your Information

We will only process your personal data when we have a valid legal basis to do so. This may include:

- Your consent to process your personal data.

- Necessity for the performance of a contract with you.

- Compliance with a legal obligation.

5. Sharing Your Information

We may share your information with:

- Service providers who assist us in delivering our services (e.g., email marketing platforms).

- Law enforcement or regulatory authorities when required by law.

We will not sell or rent your personal data to third parties for marketing purposes.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure that any such transfer of your personal data is in compliance with applicable laws and that data protection standards are upheld.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Notice and in accordance with our data retention policies.

8. Your Rights

Under UK data protection laws, you have the right to:

- Access the personal data we hold about you.

- Request correction of inaccurate data.

- Request deletion of your personal data.

- Restrict processing of your data.

- Data portability (where applicable).

- Withdraw consent at any time, where we are relying on consent to process your personal data.

To exercise these rights, please contact us using the contact details below.

9. Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:

Reachyourhappy@icloud.com

10. Changes to This Privacy Notice

We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on our website and updating the effective date above.